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International Federations meet École hôtelière de Lausanne
The École hôtelière de Lausanne (EHL), one of the world’s leading hotel management schools, played host this week to representatives from eleven International Federations (IFs) who were keen to learn more about hospitality and protocol in sports event management.
Facilitated by ThinkSport, the three-day workshop focused on areas critical to event delivery, including service excellence; the needs of internal & external clients; how to make a first impression at receptions and meetings; and diplomatic protocol.
The programme featured presentations, discussions and group exercises, and participants said they enjoyed learning more about the EHL and about each other. The sessions on protocol offered an interesting focus on cultural differences and the importance of knowing country-specific traditions.
Given the success of the workshop, a second edition is already in the planning.
About Ecole hôtelière de Lausanne (EHL)
Ecole hôtelière de Lausanne (EHL) has been a pioneer in hospitality education since 1893. With undergraduate, graduate and certificate programs, EHL offers its students from 114 countries a range of on-campus and online education opportunities at different stages of their professional journey. It has created and inspired a unique professional community of over 25,000 hospitality managers.